Returns & Exchanges

At Kanvas Beauty, we want you to love your skincare journey, which is why we offer a 30-day return window for unopened and unused products. If your selection isn't quite right for your skin type, our team is here to help you find the perfect match.

1

Initiate Your Request

Contact our customer care team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare Your Package

Securely pack the items in their original, unopened packaging, ensuring the RA number is clearly marked on the outside of the box.

3

Ship It Back

Send your parcel to our warehouse using a tracked shipping service to ensure your return reaches us safely for processing.

4

Receive Your Refund

Once our quality control team inspects the items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing